“That could not have gone better from my perspective -- wow. Thank you! Just exactly the right info, SO valuable for the work, so well tailored to this group, presented in a really accessible way. I could tell it was REALLY landing with the group (despite our one volunteer's strong desire for handouts ahead of time!) It was awesome, start to finish.”
- Megan Tracy Benson (Cofounder & Deputy Director)

"You connected with my heart's language".
- translated from Spanish to English, from a participant.

More details of this empathy practice here.

"I so appreciated your ability to flex with us as we all navigated this new territory together!"
- Eleanor Petigrow (Global Chief Growth Officer)

“I really think the concept of 'baggage' helped the team connect and find common language. It also encouraged people to be more open/authentic and knowing that they would be supported in communicating personal or professional baggage and challenges.”
- Will Patera`(Co-Founder at Pupil Labs)

“The work Shelton contributed to is the foundation of some our innovation organization’s most promising opportunities to commercialize against. Shelton personally played the role of designer but wore many hats including empathy coach, researcher, and facilitator of insight mapping activities.”
- Marcus Hitt (Associate Vice President, Corporate Strategy)

“We loved hearing from Shelton D. at the Empathy Lab for the 2️⃣nd year in a row during #blackhistorymonth! Thanks for your time Shelton 👏🏿👏🏾👏🏼👏”
- Verusen LinkedIn